TERMS and CONDITIONS:
Unless different arrangements are agreed to in writing the following terms and conditions apply to all sales and hires etc.
SALES: Terms and conditions.
a) All sales made are made under the following Terms and Conditions and it is assumed that any purchasing party/s and or their agent/s have read, understood and accept the Terms and Conditions prior to purchasing.
b) We accept cash however we prefer electronic bank transfer or PayID as payment options,
c) We prefer a single full price payment transaction however if not possible good/s will be held on a ‘holding’ deposit followed by the agreed balance paid within a further seven days from the holding deposit payment date unless extended by written agreement.
d) GST of 10% is included within the ticket price.
e) Classic Antiques Sydney does not offer any traditional / formal lay-buy or time payment options.
f) We offer on all purchases a seven day ‘cooling off ‘ period from the date of the initial payment be it a holding deposit or full payment where should the sale not proceed all monies paid shall be refunded in full.
DEFAULTS and CANCELLATIONS: Terms and Conditions. Also see Refunds.
a) We offer on all purchasers a seven day ‘cooling off’ period from the date of the initial payment or the date of the full purchase payment ( which ever is applicable ) being made and should a purchaser not wish to proceed with the purchase then all monies paid shall be refunded in full.
b) If the sale of the purchased goods is cancelled at the request of the purchasing party due to a miss representation of the item or the item is not that selected then all monies paid shall be refunded in full.
c) Beyond the seven day ‘cooling off’ period any request for a cancellation of a sale and a refund due to a ‘change of mind ‘ or on a ‘whim’ will not be considered as a valid reason to cancel the sale.
d) If the purchasing party/s are already in possession of the goods then they are to be returned at the purchasers expense in a professional manner and in the same condition that they left our showroom / warehouse.
e) If the sale process has extended beyond the ‘cooling off’ period and the balance remains unpaid after the expiry of the ‘cooling off ‘ period unless an extension is agreed to in writing ( by both parties ) for completion of payment it will be considered that a purchaser/s and or their agent/s have reneged /defaulted on the purchase and Classic Antiques Sydney reserves the right to cancel the sale and to be able to offer the item/s for resale as well as to with hold all monies so far paid until the good/s are resold.
At which time deductions may be made to cover the initial loss of profit or commission on the sale depending ( which ever is appropriate ) on the reneged / defaulted purchased good/s plus an amount to cover ongoing holding, handling, maintenance, conservation / restoration carried out at the request of the defaulting / reneging party/s, promotional and administrative costs incurred between the cancellation and the reselling of the good/s and any balance ( if any ) shall be refunded to the defaulting party/s and or their agent/s.
f) If any buyer/s and or their agent/s renege and default on the completion of a purchase beyond the provided seven day ‘cooling off’ period at the discretion of Classic Antiques Sydney the defaulting party/s may have the good/s offered for resale as a consignment and resold as a new sale subject to the Terms and Conditions.
g) If any buyer/s and or their agent/s renege and default on the completion of a purchase beyond the provided seven day ‘cooling off period’ at the discretion of Classic Antiques Sydney the defaulting party/s may select and purchase other good/s to the same or greater value as that of the original reneged upon sale subject to the Terms and Conditions.
In summary sales may only be cancelled if: The goods are faulty.
The goods are not fit for purpose as stated in their description.
The goods do not match the description.
The goods are not the quality as described.
The goods fail to meet other mandatory consumer guarantees under Australian Consumer Law.
REMOVAL AND STORAGE: Terms and Conditions.
a) Bulky items are to be removed solely at the purchaser/s and or their agent/s cost within seven working days in a professional manner after the fully agreed payment for the item has been received by Classic Antique Sydney or our nominated agent/s and we require 24 hours prior notification before the removal of the purchased item/s. Items not removed within seven days of payment unless other arrangements are agreed to in writing may at the discretion of Classic Antiques Sydney be professionally moved by carriers and at the purchaser/s or their agent/s risk to a commercial storage facility with all costs incurred to be at the purchaser/s and or their agent/s expense which shall be paid in full before the release of the goods.
b) At the completion of a purchase process title transfers to the buyer/s or their agent/s and the item/s become the full property and the sole responsibility of the purchaser/s and or their agent/s. This applies to overseas purchasers/s and or their agent/s purchasing through or using any third party services.
c) All reasonable care will be taken but no responsibility will be accepted by Classic Antiques Sydney whilst sold items are left in Classic Antiques Sydney showroom or ware house beyond a reasonable time for the purchased items to be removed by the purchaser/s and or their agent/s and no responsibility will be taken by Classic Antiques Sydney while the items are being removed from nor once removed from Classic Antiques Sydney showroom or ware house.
d) If during the removal process the warehouse / showroom is damaged or other items within the warehouse / showroom are damaged by the purchaser/s and or their agent/s shifting or removing goods the financial making good it is agreed shall be at the expense of the purchaser/s who shall be deemed to be responsible for their actions of themselves and those of their agent/s.
e) We have a network of professional carriers and shipping agents and we are happy to suggest or we can organise logistics on behalf of the purchaser/s and or their agent/s with the understanding that all removal, freight and shipping costs etc. are the sole responsibility of the purchaser/s and or their agent/s whether the purchased goods go locally, intra state, inter state or overseas.
INSURANCE: Terms and Conditions.
All insurance/s of a purchased item/s (if required ) is at the discretion of and is the responsibility of the purchaser/s and or their agent/s to organise.
GENERAL: Terms and conditions.
a) Items offered for sale are described in terms of genuineness, quality, quantity, origin, originality, age, period, style, features, design influences, materials used, provenance ( if any ), condition, size and value. These are expressions of opinion only based on our extensive knowledge, expertise and experience. We always welcome purchaser/s and or their agent/s right to seek an independent professional opinion before purchasing as our information is not warranted that it is always complete and or accurate.
b) All items are available for inspection prior to purchase by the Purchaser/s and or their agent/s so all sales shall be treated as sales made by inspection. An in house opinion on the condition of the item and further images can be provided upon request.
c) As all genuine antique items by definition are over one hundred years old and the varying qualities of construction, materials used, frequency and type of usage, maintenance or refurbishment, climatic conditions that they will have endured throughout their century or more of service will all have contributed to the current state of condition and presentation which will be a reflection of all these circumstances, will vary from item to item and ultimately establish the specific value / price of that individual item.
d) All items unless specifically sold as ‘restored’ are offered and sold in ‘as is’ and ‘as where’ condition and commensurate with age and use.
e) Any improvements to items and or delivery costs are not included in the ticket price.
f) If any refurbishment / general conservation / part or full restoration is required by the purchaser/s or their agent/s we can suggest professional antique restorer/s or upholsterer/s etc. and organise on the purchaser/s or their agent/s behalf professional cartage of the purchased item to the premises where the work shall be carried out with the purchaser/s or their agent/s to pay both the carrier/s and or restorer/s directly for their services and under the conditions of the contractor/s terms of trade.
g) Items offered for sale are just the item and do not include any accessories that may be displayed on, near or within as part of the sale.
REFUNDS: Terms and Conditions. Also see Returns.
a) We offer on all purchases a seven day ‘cooling off ‘ period from the date of the initial payment whether it be either the full payment or a holding deposit. If we receive a written request for a cancellation and refund before the expiry of the seven day cooling off period then all monies paid shall be refunded in full into the purchaser/s nominated bank account within a further 48 hours.
b) Any cancellation and refund request/s on fully paid for or part paid for goods offered for sale by Classic Antiques Sydney that are ‘not as described’ or ‘not the item selected’ by a purchaser/s and or their agent/s prior to purchase will be granted and the purchasing party refunded in full.
c) If we are provided with a valid written request to cancel a sale by a defaulting party/s within us receiving a payment or a payment is overClassic Antiques may consider the request and by written agreement from both parties the sale of the defaulted good/s may be cancelled and the good/s re offered for sale. If and when the good/s are resold upon being paid for in full by a new buyer/s we will reimburse the defaulting buyer monies paid less our sales commission / profit margin (which ever is applicable ) and sufficient monies to cover all costs incurred including holding and handling, maintenance, restorations requested by the defaulting party/s, administrative and promotional costs in the time between the initial cancelling of the sale and the conclusion of the resale to a new buyer/s.
CONSIGNMENT: Terms and Conditions.
a) Classic Antiques Sydney will display and sell selected consigned items both in our Showroom / Warehouse and on our Website. Also if appropriate and with our agents approval items may be shown on their Chinese language website.
b) The duration of consignment is to be agreed to in writing as is the agreed selling price, consignment rate, and pay out price to the consignor. Also the cost of making good minor deficiencies so as to maximise the presentation of an item so as to make it more salable.
c) Delivery to Classic Antiques Sydney is at the consignor/s cost to the carrier/s and we require 24 hours notification in advance of any intended delivery. We can suggest a carrier if required.
d) Classic Antiques Sydney will confirm in writing the consignment of an item, the agreed duration of the consignment period and the agreed pay out amount/s when and if a sale has been concluded on the consigned item/s.
e) Classic Antiques will inform a consignor/s and or their agent/s within 24 hours of a sale being made and will electronically transfer the due funds to a consignor/s or their agent/s given bank account within 48 hours of the purchasers full and final funds owing confirmed into our bank account.
f) If a close offer is received for an item which is below the agreed selling price them that offer shall be referred to the consignor/s or their agent/s for their consideration and our further instructions. The same shall apply if a potential purchaser insists on a contribution towards refurbishment and or delivery be included within the sale price.
g) As the legal owner/s of a consigned item if insurance is required it is up to the consignor/s or their agent/s to organise it or if they have existing insurance to inform their insurance company of the new location of their item/s and their value.
h) Consignment fees are variable and subject to negotiation depending on space occupied, salability, handling difficulty, condition and vendor expectation however usually are an industry standard of 33.3% inc GST…..some galleries currently charge 50% or more to display Fine Art, Decorative Arts and Antique furniture etc due to the very high costs of operating a retail outlet, gallery or showroom. This rate even applies to selling through most suburban second hand shops as well.
i) If a consigned item is withdrawn from sale prior to the end of the agreed consignment period then a service fee of 15% of the agreed selling price shall be payable to Classic Antiques Sydney so as to contribute to the handling, holding, administration and marketing costs.
HIRE: Terms and Conditions.
a) All items must be both removed and returned in the same ‘professional and appropriate manner’ and in the ‘same condition’ that they were removed from Classic Antiques Premises by the hiring party/s and or their agent/s.
b) All items must be comprehensively insured against loss and all damage at all times whilst in the possession of the hirer/s and or their agent/s for the full agreed retail value and such insurance policy confirmation is required prior to collection.
c) Payment frequency is dependent on the length of the hire and payments are to be made by Electronic Transfer ( direct debit ) PayID or Cash.
d) Hire Rates : 1 day hire - 10% + GST.
7 day hire - 15% + GST.
14 day hire - 25% + GST.
For longer hires the fee may be negotiated.
Items damaged whilst hired shall be considered as ‘sold’ and will become the property of the Hirer/s and or their Agent/s and the full agreed ticket price shall be paid in full to Classic Antiques Sydney within seven (7) days. However at the discretion of Classic Antiques Sydney if the damage is of a minor nature and can be professionally restored in a reasonable time frame we may elect to have the item restored by a restorer of our choice and for the restorer to be promptly paid by the hirer/s or their agent/s.
RETURNS: Terms and Conditions.
a) Purchased item/s may be returned and all monies paid refunded if Classic Antiques Sydney is notified within 24 hours of the purchaser/s or their agent/s paying for and or taking physical possession of the purchased goods i.e. ‘acceptance and removal’ or ‘delivery and acceptance’ of the purchased goods if the item/s are ‘Not as Described’ and or ‘Not the Selected item’.
b) Purchased goods once beyond the ‘acceptance and removal‘ or ‘delivery and acceptance’ periods (which ever is applicable ) may be considered for a return and be resold on a Consignment bases with all monies previously paid held by Classic Antiques Sydney until the item is resold.
c) Purchased goods once beyond the ‘acceptance and removal’ or ‘delivery and acceptance’ periods (which ever is applicable ) may be returned on an Exchange basis as payment on another item or items of equal or greater value with an accompanying financial adjustment if applicable.
d) Returned goods considered as not in the as purchased condition that they were previously removed from the showroom / warehouse will not be accepted as a return/s.
e) Any request for a cancellation of a sale beyond the initial seven day ‘cooling off ‘ period on either fully paid good/s or part paid good/s shall not be considered a valid reason for a return and or refund.
GOODS on APPROVAL: Terms and Conditions.
a) Same as GOODS for HIRE with the exclusion of the hire fees.
b) Plus a holding amount of the agreed value of the goods credited to the Classic Antiques Sydney bank account prior to the removal of the goods and the amount would be fully refundable within 48 hours should the goods be returned by the agreed date and in the same condition as removed.
c) The time frame for removal and approval plus a possible return date and value of the goods are to be agreed on in writing prior to removal.